At Area Rug Factory we pride ourselves on quality products and exceptional customer service.
Below are just a few comments from our customers.
This place was such a great find! I spent hours looking online for rugs and couldn't find anything I really liked at a reasonable price. I stopped in here and was greeted by Jo, who listened carefully to what I was looking for and together we looked at a bunch of options as she got a feel for my taste. I was able to "check out" 3 samples of my favorite options to take home and look at with my own decor and lighting. It was a great shopping experience. They have a huge variety of options at so many different price points. They also have great remnants that have been turned into area rugs that I'm sure I'll be back to purchase some cheaper, more functional and less decorative rugs for other needs. With a shop like this close by, I won't shop online for rugs anymore. At least here I can touch everything and know that the color I'm seeing is the color I'm going to get.
Best consumer experience we have ever had! This is the third time I have purchased rugs from the Area Rug Factory. Each time we have redecorated our home, Area Rug Factory has exceeded our expectations. Unbelievable customer service! I have picked carpets just with Sue's help and with a decorator. This time I went in with my decorator. Sue at the Area Rug Factory worked really well with my decorator. So whether you are doing your own design or have something in mind, this is the place! This factory had better pricing than LA or the Valley.
I had a fantastic experience with this factory. I presented them with a very contemporary idea for a custom rug and they succeeded in making a beautiful rug with the right colors and within my price range. It was such a pleasure working with both Sue and Linda. I highly recommend this incredible showroom and factory.
Area Rug Factory made a specialty 'logo' rug for our home. We had an unusual sized room and wanted a unique background color to match a sofa. They not only worked with our requirements but improved upon the the logo we had submitted. All was accomplished within our budget. Thank you Area Rug Factory!
A very easy, nice experience. I will definitely have them help with any rugs I need in the future and highly recommend them to others.
Great variety in a beautiful showroom. Great design help as well. Some fantastic prices, so good in fact we will be getting 2 area rugs for less than what I was planning to pay for one. Selection, service, and value all in one place, is that still legal?